Dell Tuesday unveiled two, customizable ProSupport global services offerings that replace ten separate maintenance and support pacts. The two offerings are ProSupport for IT, a service agreement for ...

Dell on Tuesday launched ProSupport Plus, a service plan that covers PCs and tablets and aims to use predictive monitoring to head off and resolve issues. The ProSupport Plus effort is based on Dell's ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. Dell’s ProSupport Plus, recently announced for PCs and tablets, ...

Unexpected drive failures can derail your organization’s operations and productivity, but responding to these issues swiftly and accurately helps minimize the effect. ProSupport Plus with ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Premium Support is built on the success of Dell's enterprise-grade ProSupport and ProSupport Plus ...

When it comes to customer support, Dell has made a lot of progress in terms of improving its reputation by instituting a ProSupport program for its servers. Starting today, Dell is now extending that ...

As enterprises face an increasingly complex and converged IT environment, they require a higher level of service to maintain and optimise performance. Coinciding with the fifth anniversary of its ...

Dell Expands Global Availability of ProSupport Plus for PCs and Tablets, Including the Industry’s Only Proactive and Predictive Automated Support • ProSupport Plus for PCs and tablets is only complete ...

Three years ago, I had the unfortunate experience of having to actually use my extended AppleCare warranty package, which is often cited as one of the most pro-customer service plans in the industry.

BANGALORE, INDIA: Dell has announced the launch of ProSupport Plus support service for its complete range of commercial client solutions in India, which includes PCs, Notebooks, Workstations & Tablets ...