The hidden cost of over-automating customer interactions and how to use AI to streamline processes that drive loyalty.

Overview Determine business objectives before choosing a voice solution for automating workflows.Check whether the integration, scalability, and compliance feat ...

Asking an engineer to refactor a large, tightly coupled AI pipeline to test an idea is almost guaranteed to fail. Monoliths don’t optimize well either. You’ll spend more time (and money) iterating on ...

New solution from CRMIT’s AimplifAI Lab automates scalable, human-like testing of Salesforce Agentforce and API-enabled ...

The learning pathway, housed within the Google Developer Program, aims to equip developers with hands-on expertise in building and deploying AI agents using the Agent Development Kit.

Model ML today announced the acquisition of Captide, the leading financial data layer that turns complex global corporate ...

Automated imagery is emerging as a core CRM asset, helping SMBs standardize visuals, reduce friction, and strengthen retention across mobile-first retail channels.

Border tech is getting stricter and more automated. Here are the top reasons travelers get pulled for secondary screening—biometric mismatches, data errors, travel authorizations, flags, and baggage ...

Cohere’s Tiny Aya models support 70+ languages and run offline on laptops, bringing open multilingual AI to edge devices worldwide.

Google’s Chrome team previews WebMCP, a proposed web standard that lets websites expose structured tools for AI agents instead of relying on screen scraping.

JPLoft helps businesses move beyond AI experiments by building scalable, secure, and outcome-driven solutions that turn ...